Building a Resilient Community through Data & a Dashboard: Nashua, NH's Experience

Building a Resilient Community through Data & a Dashboard: Nashua, NH's Experience

Session: 
Format: 
Poster
Presenter: 
Kim Lundgren
Co-authors: 
Kim Lundgren
Sarah Marchant
Abstract: 

There is a lot of pressure on local governments today to transition to a more citizen centric form of service delivery that is transparent, holds the government accountable, and provides an easy pathway for community members to be actively involved in decision making. In many ways, this is a shift towards a more resilient community. For many local government leaders, however, limited staff and budgets make it difficult to even think about, let alone take preemptive action to create a more resilient community.
Having experienced significant floods followed by serious drought, the City of Nashua, NH has certainly been feeling the impacts of climate change. Without a budget for a vulnerability assessment or adaptation plan, a resourceful Community Development Director leveraged an online dashboard to build the foundation for a more livable, sustainable, resilient Nashua. The dashboard, developed by Kim Lundgren Associates, Inc. is a communications platform that translates data points into a compelling story by explaining why we care about each metric, how we measure it, where we are now, and where we want to be in the future. By displaying the data in multiple ways, and putting it into context through equivalencies, comparisons, and infographics, community members can easily connect with the data in a way they feel most comfortable. Community members are then introduced to three simple calls to action, allowing them to play an active role in building a resilient community.

This poster presentation will highlight Nashua’s experience in the first year.

Cross-Cutting Themes: 
Communication & Outreach
Community Engagement
Monitoring & Evaluation
Focal Topics: 
Energy & Mitigation Adaptation
Public Health
Transportation